EXCHANGES & RETURNS Due to the intimate, next-to-skin nature of our products and international hygiene standards, we are strictly unable to accept returns, modifications, or exchanges on any items once the packaging has been opened.

To ensure a perfect anatomical fit, we strongly encourage you to carefully review our detailed sizing guidance and product specifications before committing to a purchase. Our team is available to assist with pre-purchase inquiries.

DEFECTS & ERROR EXCEPTIONS Exceptions to this policy are granted exclusively in the rare event of a manufacturing defect or an incorrect order fulfillment.

• Procedure: In such cases, you must contact us within 14 days of delivery.

• Requirements: Please submit your order details alongside clear, high-resolution photographic evidence demonstrating the issue. Our team will promptly review your claim to initiate a replacement or correction.